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Managing Project Resources and Customer Relationships Seminar
April 10, 2019 @ 8:00 am - 12:30 pm
Kindly be advised that the MCAP and the BTEA will be hosting a seminar with Maxim Consulting Group entitled “Managing Project Resources and Customer Relationships”.
This half day seminar will discuss the management side of knowing the status and controlling the various resources needed for a successful projects. It will focus on the systems, metrics, and reporting tools that are important success factors in great project management. The seminar will also highlight the importance of great customer service in the construction industry and teach managers how to navigate customer dissatisfaction when it occurs.
This course will be led by Stephane McShane, a director at Maxim Consulting responsible for working with contractors to evaluate their business practices and management challenges. Stephane is an electrician by trade who worked her way through the field and into management at a successful contracting firm.
Please register through the form below!